Terms of service

 

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Terms of Service – Swaywai Official Store

 


Last updated: {{11/18/2025}}


Welcome to the Swaywai Official Store (“we,” “us,” “our,” or “the Store”). By accessing or using our website at swaywai.com, you agree to the following Terms of Service. Please read them carefully.

 

 

 

1.

General Conditions

 


By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are using the site with the permission of a parent or guardian.


We reserve the right to refuse service to anyone for any reason at any time.

 

 

 

2.

Accuracy, Completeness, and Timeliness of Information

 


We are not responsible if information on this site is not accurate, complete, or current. Product descriptions, pricing, and availability may change without notice.


You agree that it is your responsibility to monitor changes to our site.

 

 

 

3.

Products and Services

 


Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.


We reserve the right to:

 

  • Limit quantities of any product

  • Restrict sales to any person, household, or geographic region

  • Change or discontinue products at any time

 

 

 

 

4.

Pricing and Billing

 


All prices are listed in USD unless otherwise stated. Prices may change at any time without notice.


We reserve the right to refuse or cancel an order at our discretion, including if:

 

  • Fraud is suspected

  • Billing information cannot be verified

  • The order violates our policies

 


You agree to provide current, complete, and accurate purchase and account information.

 

 

 

5.

Shipping and Delivery

 


Shipping timelines are estimates and not guarantees. Once an order is handed to the carrier, delivery is outside of our control.


For full shipping details, please see our Shipping Policy.

 

 

 

6.

Third-Party Tools & Links

 


Our store may provide access to third-party tools that we do not monitor or control (including payment gateways, email marketing apps, and shipping tools).


You acknowledge and agree that:

 

  • These tools are provided “as is”

  • We are not liable for their performance

  • You should review third-party terms before use

 

 

 

 

7.

User Comments, Feedback & Submissions

 


If you send submissions such as feedback, suggestions, contest entries, or creative ideas, you agree that we may use, edit, copy, or distribute them without compensation.


You agree your submissions will not:

 

  • Contain unlawful or harmful content

  • Infringe on any trademarks, copyrights, or personal rights

  • Contain malware or harmful links

 

 

 

 

8.

Personal Information

 


Your submission of personal information through the store is governed by our Privacy Policy.

 

 

 

9.

Prohibited Uses

 


You are prohibited from using our site or content:

 

  • For unlawful purposes

  • To solicit harmful acts

  • To infringe intellectual property

  • To harass, abuse, or discriminate

  • To transmit viruses or harmful code

  • To interfere with site security or functionality

 


We reserve the right to terminate your use of the service for violating any prohibited uses.

 

 

 

10.

Disclaimer of Warranties

 


We do not guarantee that:

 

  • The service will be uninterrupted, timely, or error-free

  • Results from the service will be accurate or reliable

  • The quality of products or services will meet your expectations

 


All services and products are provided “as is” and “as available.”

 

 

 

11.

Limitation of Liability

 


In no case shall Swaywai, our directors, employees, affiliates, partners, suppliers, or service providers be liable for any injury, loss, claim, or damages of any kind arising from:

 

  • Use of our site

  • Use of any product

  • Errors or omissions in content

  • Unauthorized access to data

  • Third-party tools, apps, or services

 


Where local law allows, our liability shall be limited to the amount paid for the product purchased.

 

 

 

12.

Indemnification

 


You agree to indemnify, defend, and hold harmless Swaywai and its affiliates from claims or demands arising out of your breach of these Terms or violation of any law or rights of a third party.

 

 

 

13.

Severability

 


If any part of these Terms is determined to be unlawful or unenforceable, that part shall be removed without affecting the validity of the remaining Terms.

 

 

 

14.

Termination

 


We may terminate or suspend access to our services at any time without notice if you violate any of these Terms.

 

 

 

15.

Entire Agreement

 


These Terms represent the entire agreement between you and us regarding use of the site, replacing any previous agreements.

 

 

 

16.

Governing Law

 


These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

 

 

 

17.

Changes to Terms

 


We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date.

 

 

 

18.

Contact Information

 


For questions about these Terms of Service, contact us at:

support@swaywai.com