Privacy Policy
This policy explains what we collect when you shop at swaywai.com, why we collect it, and what we do with it.
What we collect
- Order information — your name, email, shipping address, and what you bought.
- Payment information — handled entirely by Stripe. Your card number never touches our servers and we never see or store it.
- Communications — anything you send us by email.
- Basic site data — standard server logs such as browser type and pages visited.
How we use it
To process and ship your order, to answer your questions, to handle returns, and to meet our tax and accounting obligations. If you opt in to our email list, we'll also send occasional updates about new drops — you can unsubscribe from any of them.
Who we share it with
Only the companies required to actually fulfill your order:
- Stripe — payment processing
- Our print and fulfillment partner — to produce and ship your item
- Shipping carriers — to deliver it
We do not sell your personal information, and we never share it for someone else's advertising.
Cookies
This site uses only what's needed to function. Stripe may set cookies during checkout for fraud prevention and to complete your payment.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email theswaywai@gmail.com and we'll respond within 30 days. Note that we may need to retain order records to satisfy legal and tax requirements.
Data retention
We keep order records for as long as required for accounting and tax purposes, then delete them.
Children
This store is not directed at children under 13, and we don't knowingly collect their information.
Changes
If this policy changes, the updated version will be posted here with a new date at the top.
Contact
Questions about privacy — theswaywai@gmail.com